Contact · a real inbox
One person
reads every email.
thePlus is a one-person company. No ticket queue, no chatbot, no autoresponder pretending to be human. You email, I reply — usually within a day. Hi, I’m Uğur.
English · Turkish · usually under 24h
< 24h
typical reply time
1 human
who answers
EN · TR
languages
Reach out
Pick a channel.
General & support
hi@theplus.so
Questions, feedback, bug reports, billing — the everything inbox.
Privacy & GDPR
privacy@theplus.so
Data access, deletion, export, or any GDPR / KVKK request.
Legal & terms
law@theplus.so
DMCA notices, terms questions, trademarks and other legal matters.
Public DMs
@theplusso
Quick thoughts, feature ideas, or just to say hi. DMs are open.
Routing
Not sure where to write?
Something is broken
A widget won’t load, an embed broke in Notion, or the dashboard is acting up.
hi@theplus.so →
Billing
Lemon Squeezy receipts, plan changes, lifetime upgrades, or any billing question.
hi@theplus.so →
Feature idea
Something you’d love to see in a future version. I read everything — even one-liners.
hi@theplus.so →
Partnership or press
Affiliate questions beyond the FAQ, integrations, podcast invites, press inquiries.
hi@theplus.so →
Privacy / GDPR
Data export, account deletion, or a rights request under GDPR / KVKK.
privacy@theplus.so →
Legal & DMCA
Terms questions, DMCA notices, trademark claims, or anything law-adjacent.
law@theplus.so →
What to expect
A real reply, not a ticket.
No ticket numbers
Your email lands in a normal inbox. No “your case has been escalated” carousel.
Usually under 24 hours
I’m in Türkiye (UTC+3). If you write at 3am my time, you’ll hear back when I’m awake. Weekends are slower.
Include the widget URL for bugs
The embed link from your dashboard lets me reproduce it in seconds instead of asking back and forth.
English or Turkish (and one day, Chinese)
Whichever feels natural — I read both. No need to translate beforehand. A confession: I’m learning Chinese (中文) too — but I’m very much at the beginning. Don’t test me yet.
Got something to say?
Bug, idea, complaint, or just hello — it all lands in the same inbox, and I read it.